Refund Policy

The short version

If you paid for one of our apps and it is not what you wanted, contact us within 30 days and we will refund you in full. You do not need to explain why.

What this covers

Every paid product sold by CKT Group LLC, including Stingwave and Cubby. Purchases made through the Apple App Store or Google Play are refunded by Apple or Google under their own policies — we cannot process those ourselves, and their support is faster than ours.

How to request a refund

Email stingwavekeyboard@gmail.com from the address you bought with, or include your order number. We aim to reply within two business days and to process approved refunds within five.

Refunds go back to the original payment method. Your bank or card issuer may take a few days more to show it.

What happens to your licence

A refunded licence stops being valid. Anything the software has already saved on your own device stays where it is — we do not delete your data, and you can remove it yourself.

Subscriptions

Cancel any time and you keep access until the end of the period you have paid for. We do not charge again after a cancellation. If a renewal caught you by surprise, tell us and we will refund it.

After 30 days

We are not obliged to refund a purchase older than 30 days, but we would rather you were not stuck with software you do not use. Ask, and tell us what went wrong.

Statutory rights

Nothing here limits any right you have under consumer law where you live, including the right of withdrawal available to consumers in the EU and UK. Where those rights are broader than this policy, they apply.